Effective Date: 01/11/2024

At Valley Stationery Complex, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our store, whether in person or online. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect personal information in various ways, including when you:

• Make a purchase or order products.
• Create an account on our website (if applicable).
• Subscribe to our newsletters or promotional material.
• Contact us for customer support or inquiries.

The types of personal information collected may include:

• Name
• Contact information (phone number, email address)
• Delivery address (for online orders, if offered)
• Payment information (used securely via payment processors)
• Transaction history

2. How We Use Your Information

We collect and use your personal information to:

• Process orders and deliver products.
• Manage your account and provide customer service.
• Send updates, promotions, and offers (if subscribed).
• Improve our services and enhance your shopping experience.
• Comply with legal and regulatory requirements.

3. Data Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share your data with trusted service providers for purposes such as:

• Payment processing (e.g., credit card or online payment gateways).
• Delivery services (if shipping is involved).
• Legal authorities, if required by law or to protect our rights.

4. Data Security

We use appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

5. Cookies and Tracking Technologies

Our website (if applicable) may use cookies to enhance your browsing experience. Cookies help us analyze traffic, personalize content, and remember your preferences. You can adjust your browser settings to refuse cookies if you prefer.

6. Your Rights and Choices

• Access and Correction: You can request access to the personal data we hold about you and correct any inaccuracies.
• Marketing Preferences: You can opt out of promotional communications at any time by following the unsubscribe instructions in our emails.
• Deletion: You may request the deletion of your personal data, subject to applicable laws and our need to retain certain information.

7. Third-Party Links

Our website or emails may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website (if applicable) with the revised effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Valley Stationery Complex
Address: Opp. Boys High School, Shah Photostate Building, Sagam, Anantnag, J&K, 192202.
Phone: +918493975815
Email: contact@valleystationerycomplex.in